PAIN MANAGEMENT

✳︎

WELLNESS

✳︎

STRENGTHENING

✳︎

PAIN MANAGEMENT

✳︎

WELLNESS

✳︎

STRENGTHENING

✳︎

PAIN MANAGEMENT ✳︎ WELLNESS ✳︎ STRENGTHENING ✳︎ PAIN MANAGEMENT ✳︎ WELLNESS ✳︎ STRENGTHENING ✳︎

Our Mission

Step By Step Physical Therapy is a local, community-driven Physical Therapy clinic serving Western New York. We strive to give customized and high quality physical therapy care to allow clients to return to doing the things they love, injury and pain-free.

When to arrive?

Please arrive 10–15 minutes early for your physical therapy appointment to allow time for check-in and any necessary paperwork. Arriving early helps ensure your session starts on time and allows us to focus fully on your care.

What to expect at a visit?

After check-in and completing your paperwork with the help of our support staff, your first visit will include a comprehensive evaluation with one of our licensed physical therapists. During this session, your therapist will assess areas of limited range of motion, strength, and functional movement, and develop a personalized treatment plan tailored to your specific needs. Your first appointment will also include initial treatment to help kick-start your recovery.  At the end of your visit, you will check out with our front desk staff to review your plan of care, take care of any copayment (we accept cash, card, or check), and get scheduled for your future appointments.

What to bring?

Please bring the following items to your physical therapy appointment:
  • A valid photo ID
  • Your insurance card
  • Your co-payment (as applicable)
  • Any completed paperwork (if provided in advance)
  • A list of current medications
  • Referral or prescription from your provider (if required)
  • Comfortable clothing that allows easy movement
Bringing these items helps ensure a smooth check-in and allows us to focus on your care right away.

MOST INSURANCES

ACCEPTED 

  • Fidelis
  • BlueCross BlueShield
  • Univera Healthcare
  • United Healthcare
  • The Empire Plan
  • Medicare
  • Independent Health
  • Medicaid
  • Aetna
  • AIHP
  • MVP
  • Excellus
  • No Fault Insurance
  • Workers Compensation Board
Contact us if you do not see your insurance listed

Did you know?

You can come to Physical Therapy without seeing your doctor first. In New York State, you can now see on of our licensed Doctor’s of Physical Therapy without a referral from you doctor.